Match clients with the right carers based on needs, skills, and preferences
The right carer makes all the difference. Client Matching takes the guesswork out of rostering by analysing each client's care needs, preferences, and circumstances against your available carers' qualifications, experience, languages spoken, cultural background, and availability. The result: better care outcomes, happier clients, and lower staff turnover. The system learns from feedback — when families or clients rate a match highly, those patterns inform future recommendations. It flags potential issues like qualification gaps, expired certifications, or schedule conflicts before they become problems. For home care providers, GPS-aware matching considers travel time between clients so rosters are practical, not just theoretical. Care managers retain full control: every recommendation can be reviewed, adjusted, or overridden.
Set up client profiles with care needs, preferences, languages, and location
Set up carer profiles with qualifications, skills, availability, and languages
The matching engine recommends the best available carers for each client
Care coordinators review recommendations, accept or adjust, and publish the roster
Apps that work great with Client Matching.
About OneBookPlus apps
OneBookPlus apps aren't external integrations stitched together with Zapier or n8n — they're native modules installed inside the same platform you already use for invoicing, bookings, CRM, and accounting. That means Client Matching reads from and writes to the same customer records, financial entries, and calendar events as every other module, with no scheduled sync delays and no risk of data drift between systems.
Because the marketplace runs inside OneBookPlus, billing is consolidated. Client Matching appears as a single line on the same OneBookPlus invoice as your plan, so you don't end up reconciling separate vendor charges across three or four different SaaS subscriptions. Cancellation is one click and never reaches into your data — uninstalling an app removes the feature from the UI but preserves the underlying customer, invoice, and booking records, so reinstalling later picks up exactly where you left off.
Every app in the marketplace is built specifically for the Australian small and medium business context: GST and ABN handling are first-class concerns, dates render as DD/MM/YYYY, currency defaults to AUD, and the underlying compliance plumbing (BAS summaries, ATO-friendly records, AHPRA / NDIS / Fair Work checkpoints where relevant) is shared across modules. New Zealand businesses are supported with NZ tax and timezone defaults using the same code paths.
For a side-by-side of which features ship as core modules versus which require an installed app, see the features page. For pricing across plans and which apps are bundled at each tier, see the pricing page.
Common questions about Client Matching and the OneBookPlus app marketplace.
Open your OneBookPlus dashboard, go to App Marketplace, and click Install on Client Matching. Setup takes under 2 minutes — no separate accounts or downloads needed.
About the author
Founder & CEO, OneBookPlus
Bishal has over a decade of experience in digital marketing, web development, and small business consulting across Australia. This app sits inside the OneBookPlus marketplace, designed and maintained for Australian small to medium businesses. Client Matching is part of a single platform that connects invoicing, bookings, CRM, accounting, and marketing — so installing apps adds capability without adding logins.
Start your 14-day free trial. No credit card required.
Last reviewed and updated: May 2026 by Bishal Shrestha
14-day free trial included
“Used to take me 3 hours to build a weekly roster. Now it's 30 minutes with better matches. The language matching alone has made such a difference.”
Karen S.
Care coordinator, Sydney
“The travel-time awareness is brilliant. Our carers aren't driving 45 minutes between clients anymore. Better for them, better for clients.”
Pham N.
Home care manager, Melbourne
“Continuity tracking is great — we can see when a client has had too many different carers and prioritise consistency. Wish it had automatic roster publishing.”
Lisa R.
Operations manager, Brisbane
Staff scheduling, timesheets, and Australian payroll
$10/moClient Matching is $29/mo with a 14-day free trial. Cancel anytime, no lock-in contracts.
Yes. There are no lock-in contracts on any OneBookPlus app. Uninstall from your dashboard at any time and billing stops at the end of the current period.
Yes. OneBookPlus uses bank-grade 256-bit encryption, runs on Australian-hosted infrastructure, and we never sell or share your business data with third parties.
Every app in the marketplace is built into the same platform — so Client Matching reads and writes the same contacts, invoices, bookings, and accounting data as the rest of OneBookPlus. No separate logins, no manual sync, no double-entry.
Yes. OneBookPlus is Australian-owned, built in Melbourne, with GST, ABN validation, ATO-ready BAS reporting, and Australian bank integrations as the foundation — not an afterthought.
© 2026 OneBookPlus. Founded by Bishal Shrestha. Made in Melbourne.